STUDY THE FACTORS AFFECTING QUALITY OF MANAGEMENT EDUCATION IN INDIA

Abstract

In the upcoming years, the management education across the world is anticipated to increase in leaps and bounds with regard to demand and supply of the escalating pressure of job complexity in the management of both the small and large multinational corporation. The rapid development of various institutes offering different management courses gives the impression that management is the “latest trend” in the field of education; however, it is also necessary to give more focus on the quality of management education. This study aims to investigate Perception and Satisfaction toward quality of education services provided by B-Schools of some states of India. Their level of satisfaction based primarily on the data collected through five dimensions of education service quality. A random sample of students and faculty related to different Management Institutes was selected for this study. Statistical analysis had been used to analyze the relationship of these factors with quality of Management Education and their influence on respondent including staff and students. The results indicated that Faculty, Growth & development, Curriculum, Facilities & infrastructure and Training & Development had positive and statistical significant influenced on student and faculty satisfaction. This study provides very useful information for the administration & management to plan and draw appropriate strategies for the dimensions that need further improvement. The most important issue is that quality of education determines the sustainability of Institution in the competitive global environment.