ASSESSMENT OF EMPLOYERS’ SATISFACTION TOWARDS BUSINESS GRADUATES IN PRIVATE AND COMMERCIAL BANK OF ETHIOPIA: THE CASE OF JIGJIGA CITY
Abstract
Quality education is the baseline for every country economy, social and political growth and sustainable development. It is a public truth for all of us the civilization of Western and others Asian countries do not happen without their efforts concerning quality education generating from different universities. Quality education is questionable in Ethiopia particularly with the last two decades. It leads the occurrence of mismatch between employability skills and employers satisfaction with respect to the knowledge and understanding they possess. Therefore, the basic aim of this study was to indicate the level of managers’ satisfaction towards business graduates of Jigjiga University in private and commercial bank of Ethiopia. Quantitative researcher design was used. After data were collected correctional, the results were described and analyzed based on mean and frequency value. Data were obtained from managers and supervisors of each bank. As census was used, the entire 14 managers or supervisors were included in the survey. It was concluded that managers in both banking sectors named private and commercial bank shown moderate satisfaction towards their business graduates of Jigjiga University. In other words the level of mangers satisfaction was average or on the scale of somewhat satisfied. Finally, the researcher recommended that employees should have more commitment towards their banks, respect the working time and create friendliness in the organization for a better achievements.
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