GRIEVANCE MANAGEMENT IN IMPROVING EMPLOYEE PERFORMANCE

  • K. Venugopal Reddy Assistant Professor, Gates Institute of Technology, Andhra Pradesh, India.
  • V. Sreelakshmi Student, Department of Management Studies, Gates Institute of Technology, Andhra Pradesh, India.
  • V. Bhavitha Student, Department of Management Studies, Gates Institute of Technology, Andhra Pradesh, India.
Keywords: Employee Grievance, Causes of Grievance, Nature of Grievance, Grievance Handling Procedure

Abstract

Employee grievances transpire in each & every workplace. To handle the grievances is a very challenging task. This paper will be guideline for all type of organizations. Grievance creates when the individual feels that it is against him. When the individual is absent, mind complaint creates. At the time of solving any complaint, writing part or documentation is very important. If the individual has not satisfied from the organization he starts complaining, as well as also company also not satisfied from the individual complications creates between them. The organization starts to make the polices for his own benefits. A grievance between am employee and employer can be dealt with either informally or formally, and sometimes both approaches are taken in such of a resolution in the informal approach an employee can informally bring forth a concern promptly to his or her employer. Here a discussion or similar between the two parties can result in a mutually agreed up on resolution in the case that this step fails or is skipped all to gather, a grievance can be raised formally where formal meetings and options for appeals become available.

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How to Cite
K. Venugopal Reddy, V. Sreelakshmi, & V. Bhavitha. (2018). GRIEVANCE MANAGEMENT IN IMPROVING EMPLOYEE PERFORMANCE. International Journal of Applied Service Marketing Perspectives, 7(01), 3301-3304. Retrieved from https://asmp.gfer.org/index.php/asmp/article/view/5
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Articles